Deleting your Southern Linac account
This page is for anyone with an account in the Southern Linac apps — Southern Linac (for Southern Linac staff) and Linac360 (for our customers) — or on this website. All three use the same account.
How to ask
- In the app: choose Delete account — in Linac360 it is in the menu under your picture; in the Southern Linac staff app it is at the foot of the home screen — and confirm. You are signed out on every device straight away.
- By email: write to support@southernlinac.com from the address your account uses, and ask for it to be deleted.
We close the account within 30 days and confirm by email.
What is deleted
- Your sign-in: nobody can use the account again.
- Your personal contact details.
- Your notification settings and the phones registered to receive your notifications.
- Everything the apps kept on your phone (this also goes when you sign out or uninstall).
What is kept
Service reports, inspection reports and issue records are business records of the machines they describe. They are kept after an account is closed, including the name of the person who wrote, approved or took part in them, because the service history of a medical machine has to stay complete. See section 11 of our Privacy Policy.
Questions
Email support@southernlinac.com or use our Contact Us form.
