Privacy Policy

Southern Linac LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website ("Site") and services ("Services"). By using our Site or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information only as necessary to conduct our business. This includes:

• Personal Information: Name, email address, and any data submitted via account registration or forms.
• Business Information: Inspection data, reports, and other records related to our Services.
• Cookies: Session management cookies to facilitate login and secure application functionality.

We do not collect sensitive personal information such as payment details; these are handled by third-party vendors.

2. Purpose of Data Collection

We collect and use information solely to:

• Deliver and manage our Services.
• Facilitate account registration and authentication.
• Communicate with users regarding their accounts, inspections, and reports.

We do not sell or share your data with third parties outside of Southern Linac LLC for marketing or unrelated purposes.

3. Data Security

Our website is hosted on Heroku, which provides SSL encryption and other security measures to protect your data. However, no system can guarantee complete security. We strive to use commercially acceptable means to protect your information.

4. Use of Cookies

We use cookies solely for session management to:

• Maintain your logged-in status.
• Ensure smooth functionality of our Site.

We do not use third-party tracking or analytics cookies.

5. Third-Party Services

We rely on the following third-party services:

• Auth0: For secure user authentication.
• Mailgun: For sending email communications.

These services are used solely to facilitate functionality and communication. We do not share data with any other third-party services at this time.

6. User Rights

You have the right to:

• Request information about the data we store about you.
• Understand that records generated by our system, such as inspection and service reports, are owned by Southern Linac LLC and are not subject to removal.
• Note that certain user information, such as names attached to business records, may also not be removed.

If you wish to inquire about your data, please contact us at support@southernlinac.com.

7. Data Retention

We retain data for as long as it is necessary to conduct our business. This includes long-term storage of:

• Inspection reports.
• Service records.
• User information relevant to business transactions and associated records.

8. Compliance

While we do not actively monitor compliance with specific regulations, we are committed to meeting any legal obligations required to protect our users and our business.

9. Children’s Privacy

Our Services are not intended for use by minors. We do not knowingly collect information from minors. If we discover a minor’s data is stored in our system, we will take steps to protect the data and ensure it is appropriately handled or linked to an adult.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our Site, and the updated policy will take effect upon posting. Continued use of our Site or Services indicates acceptance of the updated policy.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please use our Contact Us form or email us at support@southernlinac.com.

By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.